Customer Support Clerk
Description
HEAD INTO SUMMER WITH A NEW CAREER AT BERKHEIMER!
Berkheimer Tax Innovations, a successful Pennsylvania tax collection and administration company, is seeking adaptable and motivated individuals to join our Scranton, PA team as Customer Support Clerks!
WHAT YOU'LL DO:
- Answer taxpayer inquiries in person & over the phone
- Research, maintain, & update tax accounts based on information provided
- Process tax forms/mail & post payments to proper accounts
- Complete all tasks in a timely manner while meeting company standards
- Additional duties may be assigned
SCHEDULE + LOCATION:
- Start date: August 4th, 2025
- Full-time schedule: Monday - Friday, 8:00 am - 4:00 pm
- No weekends!
- Spanish Speaking/Bi-lingual is helpful
- On-site in our Scranton, PA office
- Once released from training (~4-6 months), hybrid (office/remote) work environment is available for this position as business needs dictate and if performance is maintained
PAY + BENEFITS:
- $ 14.00/hour + monthly incentive opportunities!
- On the job, paid training to help you succeed
- Medical, Dental, Vision & Life Insurance
- Wellness Program including physical, emotional, and financial wellness
- Paid Holidays, Vacation, Sick, and Personal Time
- 401(k) with Profit Sharing
- Employee Assistance Program
- Voluntary Benefit Plans
- FSA & HSA Options
- Casual business work environment
- Travel Insurance
Requirements
- High School Diploma or equivalent
- 0 - 6 months related experience and/or training
- Reliable transportation to outer offices and tax sit-ins
- Ability to manage difficult or emotional customer situations
- Strong attention to detail with high levels of accuracy
- Situation analysis and problem-solving skills
- Ability to sit for long periods of time
Recommended Jobs
Hvac Technician
HVAC Technician FOUR DAY WORK WEEK MONDAY-THURSDAY SCHEDULE IMMEDIATE OPENINGS! CAN INTERVIEW IMMEDIATELY (VIRTUAL OR IN PERSON) Essential Skills Hands-on HVAC experience in a manufactur…
Travel Nurse RN - Operating Room - $3,081 to $3,123 per week in Philadelphia, PA
Registered Nurse (RN) | Operating Room Location: Philadelphia, PA Agency: Lancesoft Inc Pay: $3,081 to $3,123 per week Shift Information: Days - 4 days x 10 hours Contract Dura…
Wound Care Nurse Practitioner
Job Description Job Description We are seeking a highly skilled and compassionate Wound Care Nurse Practitioner to join our healthcare team. As a Wound Care Nurse Practitioner, you will be respon…
Mechanical Maintenance Technician Morning MID SHIFT 3PM-11PM
REV Copack, a leading beverage co-packing facility in Pittston, PA, is seeking a dedicated Mechanical Maintenance Technician for our Morning MID SHIFT (3PM-11PM). Join our 50-person dynamic team that…
Commercial Flooring Installer
Job Summary We are seeking a skilled, reliable, and detail-oriented Commercial Flooring Installer to join our growing team. This role is responsible for the removal, installation, repair, prep, …
Executive Meeting Manager
Wurzak Hotel Group is looking for an experienced Executive meeting manager to support the sales department at our gorgeous property, Sheraton Valley Forge. This position will be responsible for b…
Travel Nurse RN - Operating Room - $3,081 to $3,123 per week in Philadelphia, PA
Registered Nurse (RN) | Operating Room Location: Philadelphia, PA Agency: Lancesoft Inc Pay: $3,081 to $3,123 per week Shift Information: Days - 4 days x 10 hours Contract Dura…
Commercial HVAC Service Technician
Location: Altoona, PA Job Title: Commercial HVAC Service Technician Are you looking for a career with a family-oriented company that values your growth? Our philosophy is to enrich the lives of…
Forensic Civil Engineer - Pittsburgh
Join Rimkus and unlock your potential with endless opportunities for growth, learning, and making a difference! Rimkus ( is a worldwide leader in Engineering and Technical Consulting. Rimkus expert…
People Partner - Manufacturing (Reedsville, PA)
JOB DESCRIPTION Job Title People Partner - Manufacturing (Reedsville, PA) Job Description The People Partner executes the People Strategy for the Philips manufacturing site in Reedsvil…