Mental Health Program Specialist

Mental Health Program Specialist

POSITION DESCRIPTION

Responsible for monitoring assigned Adult Mental Health Programs and performing duties in monitoring and providing technical assistance in accordance with State regulations/guidelines, County policies, Evidenced-Based practices and assigned contracts between Allegheny County Department of Human Services (DHS), Office of Behavioral Health (OBH) and private agencies which provide Mental Health Services.

DUTIES AND RESPONSIBILITIES

• Responsible for ensuring mental health services are being provided according to identified guidelines.
• Provides technical assistance as needed based on established standards and processes.
• Interprets, implements, and advises behavioral health providers and individuals receiving services regarding all applicable Allegheny County policies and procedures.
• Prepares required reports.
• Participates/facilitates meetings.
• Assists in the development of policy and programmatic changes based on experience working with individuals, to enhance Allegheny County mental health services.
• Works with behavioral health providers regarding problem areas and assists in the resolution of these issues.
• Participates in State licensing reviews, provides technical assistance to service providers regarding recommendations or corrective actions plans if necessary.
• Act as liaison between provider agencies and State/County Administrations.
• Provides resources and facilitates problem resolution for complex situations.
• Monitors provider agencies OBH allocations
• Completes incident reporting follow-ups.
• Provides training as needed to behavioral health providers.
• Assist with implementing new programs and quality improvement initiatives.
• Participates in DHS/OBH committee meetings.
• Maintains confidentiality and integrity with privileged information.
• Performs other duties and participate in special projects as assigned.

SKILLS AND KNOWLEDGE

• Effective interpersonal and relationship-building skills
• Detail oriented and conscientious about the quality of work
• Must be a self-starter with the ability to work independently
• Must be able to multitask, prioritize and execute tasks in a fast-paced environment
• Must have experience working in a team environment.
• Must possess strong written and verbal communication skills.
• Must possess ability to do critical thinking.
• Must possess ability to do public speaking.

QUALIFICATIONS

• Minimum of a bachelor’s degree in related field, and two (2) years previous experience working with individuals in the Behavioral Health field
• Possess Act 33 and 34 and FBI Clearances
• Have a valid Pennsylvania motor vehicle license, and access to a personal vehicle, able to travel, with most travel primarily in Allegheny County.
• Must have strong organizational skills
• Must have proficiency utilizing computer applications within Microsoft Office and data serving systems.
• Must have strong overall knowledge of Mental Health system.
• Full time position requiring 40 hours per week

This position will be formally employed by Community Family Advocates. In this capacity, the individual will report directly to Allegheny County Department of Human Services and will carry out day-to-day responsibilities under the direction, supervision, and operational guidelines of the Allegheny County Department of Human Services. While Community Family Advocates will serve as the official employer for administrative and human resources purposes, the role will function as an integrated part of Allegheny County’s team.